Whether spending a day on a yacht or a night off from taking care of the kids, the greatest luxury you can offer a customer is a personalized experience or gift specifically tailored to their individual preferences and needs.  Impressions can be made in a matter of seconds and it is important to ensure that every exchange you have is positive. engaging and meets (preferably exceeds) the expectations as defined by your brand standards.  

 

Our team will design a surprise and delight protocol to build long-lasting relationships with both your clients and employees.  We will craft, source, and innovate an amenity menu based on your common interactions, goals and budget.  We will set you up for success by integrating seamlessly into your existing systems and protocols and training your team on updated procedures.  Polished Hospitality will personalize a thoughtful, creative amenity program for your brand to transform your customer relationships into loyal clientele for life.